http://www.faa.gov/about/plans_reports/media/flight_plan_2007.pdfFederal Aviation AdministrationFAAWe continue to improve the safety and efficiency of flight. We are responsive to our customers. We are accountable to the public.To provide the safest, most efficient aerospace system in the worldSafety Is Our PassionWe’re the world leaders in aerospace safety.Quality Is Our TrademarkWe serve our country, our customers, and each other.Integrity Is Our CharacterWe do the right thing, even when no one is looking.People Are Our StrengthWe treat people as we want to be treated.1Increased SafetyAchieve the lowest possible accident rate and constantly improve safety.1Commercial Airline AccidentsReduce the commercial airline fatal accident rate.Performance Target - Limit the three-year rolling average fatal accident rate to 0.010 fatal accidents per 100,000 departures.2General Aviation AccidentsReduce the number of fatal accidents in general aviation.Performance Targets -- By FY 2009, reduce the number of general aviation and nonscheduled Part 135 fatal accidents from the 1996-1998 average of 385 per year to no more than 319 accidents per year. This measure will be converted from a number to a rate after FY 2009. The targets for FY 2010-2011 are under development. By FY 2009, reduce accidents in Alaska for general aviation and all Part 135 operations from the 2000-2002 average of 130 accidents per year to no more than 99 accidents per year. This measure will be converted from a number to a rate after FY 2009. The targets for FY 2010-2011 are under development.3Runway IncursionsReduce the risk of runway incursions.Performance Target - By FY 2010, limit Category A and B (most serious) runway incursions to a rate of no more than 0.450 per million operations, and maintain or improve through FY 2011.4Commercial Space LaunchesEnsure the safety of commercial space launches.Performance Target - No fatalities, serious injuries, or significant property damage to the uninvolved public during licensed or permitted space launch and reentry activities.5Air Traffic SystemsEnhance the safety of FAA’s air traffic systems.Performance Targets - Limit Category A and B (most serious) operational errors to a rate of no more than 4.27 per million activities through FY 2008. By FY 2010, apply Safety Risk Management to at least 19 significant changes in the NAS.2Greater CapacityWork with local governments and airspace users to provide increased capacity in the United States airspace system that reduces congestion and meets projected demand in an environmentally sound manner.1CapacityIncrease capacity to meet projected demand and reduce congestion.Performance Targets - Achieve an average daily airport capacity for the 35 OEP airports of 104,338 arrivals and departures per day by FY 2011. Commission six new runway projects, increasing the annual service volume of the 35 OEP airports by at least 1 percent annually, measured as a five-year moving average, through FY 2011. Sustain adjusted operational availability of 99.7 percent for the reportable facilities that support the 35 OEP airports through FY 2011. Achieve an average daily airport capacity for the seven major metropolitan areas of 64,060 arrivals and departures per day by FY 2009, and maintain through FY 2011.2ReliabilityIncrease reliability and on-time performance of scheduled carriers.Performance Target - Achieve a NAS on-time arrival rate of 88.76 percent at the 35 OEP airports by FY 2011.3Environmental IssuesAddress environmental issues associated with capacity enhancements.Performance Targets - Reduce the number of people exposed to significant noise by 1 percent each year through FY 2011, as measured by a three-year moving average, from the three-year average for calendar years 2000-2002. Improve aviation fuel efficiency per revenue plane-mile by 1 percent each year through FY 2011, as measured by a three-year moving average, from the three-year average for calendar years 2000-2002.3International LeadershipIncrease the safety and capacity of the global civil aerospace system in an environmentally sound manner.1Safety and Regulatory OversightPromote improved safety and regulatory oversight in cooperation with bilateral, regional, and multilateral aviation partners.Performance Targets - Work with the Chinese aviation authorities and industry to adopt 27 proven Commercial Aviation Safety Team (CAST) safety enhancements by FY 2011. This supports China’s efforts to reduce fatal accidents to a rate of 0.030 fatal accidents per 100,000 departures by FY 2012. Conclude at least eight (new or expanded) bilateral safety agreements that will facilitate an increase in the ability to exchange aviation products and services by FY 2011. Secure a yearly increase in international aviation development funding to strengthen the global aviation infrastructure. Achieve a 100% increase of the FY 2007 baseline target of $12 million in $3 million annual increments for an FY 2011 target of $24 million.2Seamless OperationsPromote seamless operations around the globe in cooperation with bilateral, regional, and multilateral aviation partners.Performance Target - By FY 2011, expand the use of Next Generation Air Transportation System (NextGen) performance-based systems to five priority countries.4Organizational ExcellenceEnsure the success of the FAA’s mission through stronger leadership, a better-trained and safer workforce, enhanced cost-control measures, and improved decision-making based on reliable data.1Leadership and TrainingMake the organization more effective with stronger leadership, increased commitment of individual workers to fulfill organization-wide goals, and a better prepared, better trained, safer, diverse workforce.Performance Targets - Increase the score of the Employee Attitude Survey measure for the areas of management effectiveness and accountability by at least 5 percent, over the FY 2003 baseline of 35 percent by FY 2010. By FY 2011, reduce the time it takes to fill mission-critical positions by 7 percent (to 51 days) over the FY 2006 baseline of 55 days. Reduce the total workplace injury and illness case rate to no more than 2.44 per 100 employees by the end of FY 2011, representing a cumulative 3 percent annual reduction from the FY 2003 baseline (3.12) set in the Safety, Health and Return to Employment (SHARE) Presidential Initiative. Reduce grievance processing time by 25 percent by FY 2010, and maintain the reduction through FY 2011. Maintain the air traffic control workforce at or up to 2% above the projected annual totals in the Air Traffic Controller Workforce Plan.2Financial ManagementImprove financial management while delivering quality customer service.Performance Targets - Close out 85 percent of eligible cost reimbursable contracts during each fiscal year. Organizations throughout the agency will continue to implement cost efficiency initiatives including, but not limited to: – 10-15% savings for strategic sourcing for selected products and services; – Consolidating facilities and services, such as service areas, real property management, and web services; – 3% reduction in help desk operating costs through consolidations; – Eliminating or reducing obsolete technology; and – $15 million reduction in Information Technology operating costs Obtain an unqualified opinion on the agency’s financial statements (Clean Audit with no material weaknesses) each fiscal year.3Data-Driven Decision-MakingMake decisions based on reliable data to improve our overall performance and customer satisfaction.Performance Targets - By FY 2008, 90 percent of major system acquisition investments are within 10 percent of annual budget and maintain through FY 2011. By FY 2008, 90 percent of major system acquisition investments are on schedule and maintain through FY 2011. Increase agency scores on the American Customer Satisfaction Index which surveys commercial pilots. Achieve zero cyber security events that disable or significantly degrade FAA services.4Crisis ResponseEnhance our ability to respond to crises rapidly and effectively, including security-related threats and natural disasters.Performance Target - By October 1, 2008, develop performance targets that measure improvement in three outcome areas: readiness; providing a framework for effective decision-making; effective response.