Government Printing OfficeGovernment Printing OfficeGPO_12676084-8e06-46ae-b097-90150a5fce18Deliver Federal information products and services from a flexible digital platform._e4c8984d-3129-4970-81ae-fc1e89cdafdaProvide world-class official and authentic publishing and dissemination services to Congress, Federal agencies, Federal Depository Libraries, and the American people with the objective of “Keeping America Informed”._7ec6b817-082e-4e0e-991e-17ed5545d462IntegrityWe have the courage to do what’s right and do what we say we are going to do. We believe that honesty and the highest ethics form the cornerstone in everything we do and create an environment of trust.TeamworkWe treat one another with respect and communicate openly. We foster collaboration and innovation while maintaining individual accountability. We partner with government and private sector to provide best value to our customers.CommitmentWe have kept America informed for over 150 years. We will continue that rich tradition by nurturing an uncompromised passion for authentic, fast, and reliable service.DependabilityWe keep our promises. We are a trusted source of Federal information. We deliver on-time quality goods and services.Goal 1Provide expert printing, publishing and digital services for Congress and Federal Agencies by improving customer satisfaction and market share._f29b88ff-0682-4d78-a556-6382005f49091Planned Outcome: GPO is regarded as the preferred provider for Federal printing, publishing and digital services. Objective 1.1Engage in a systematic process to develop, implement, and maintain service and product families in order to develop an effective portfolio that effectively and efficiently services customers._86b2ffd5-253b-40e7-b856-7a9cbc22469d1.1Goal 2In partnership with Federal Depository libraries (FDLP) provide perpetual, free, and ready public access to all documents and information products that are within the scope of the FDLP._94805d12-fc56-435e-833e-426121b1f5bb2Planned Outcome: GPO provides easy and rapid public access to official and or authentic documents and information products. Objective 2.1Training of depository librarians in partnership with GPO. _9ba35259-92fe-428b-8358-143b70c553642.1Goal 3Publish and disseminate Federal information products and services to the general public by increasing customer satisfaction, contribution to margin, and targeted market share._148f4077-0297-44e7-b8af-b44c45b899223Planned Outcome: GPO is the provider of choice for retail sales and wholesale distribution services of Federal documents.Objective 3.1To develop and implement wholesale distribution channels._41b0f806-f4df-42a5-bd10-fa97278e8b5d3.1Goal 4Run GPO business efficiently and effectively as measured by applicable performance metrics._eaf9ef21-4995-468f-b3d5-f05baa86fdfd4Planned Outcome: GPO is an efficient, customer focused, employer of choice.Objective 4.1To become a customer focused organization that maximizes customer satisfaction_872bf327-2ebd-4d91-aab6-0b6cf141c28d4.1Objective 4.2Analyze business line viability._57d00b22-4423-4193-b034-eccaad3b9dc14.2Objective 4.3Develop, align and train the workforce to achieve effective business results._ddd7baa5-c8ed-4b53-b714-25fec29e832d4.3Objective 4.4Analyze Title 44 and recommend changes where needed._902252fc-15c6-4921-8870-74656cb977604.4Objective 4.5Improve management accountability by identifying metrics by business unit and product line._01635a04-d83e-498c-99ac-5fb6a9cad2dd4.5Objective 4.6Develop a plan for right-sized facilities for the future to maximize effectiveness and efficiencies._1bd7522b-c374-40ab-920c-9f8ae52577b54.6Goal 5Maximize contribution to new investment to sustain planned growth._b52699fe-056e-4f1f-bcf8-9b8a958aab625Planned Outcome: Resources necessary to fulfill our mission are available. Objective 5.1Improve operational efficiency._c6a5b117-571d-480b-814f-1629115575735.12007-10-012011-09-302010-02-08ArthurColman (www.drybridge.com)202-512-2055colman@drybridge.com